“Happiness is not what makes us grateful; it is gratefulness that makes us happy.”
You do what you do to make a difference. It doesn’t matter if you’re an auditor, purchasing manager, H.R. supervisor – whatever your work may be, you have opportunities every day to create remarkable experiences for the people you serve or the people you work with. You’re not expecting anything in return, but when someone stops and takes the time to let you know you truly made a difference in their day or their life, it’s a moment you cherish.
On the flip-side, how often do you take the time to let someone know you noticed them; that they made a positive difference in your day, your week, your month, your year, your life? When you say “thank you” it reinforces someone’s actions, it inspires them to continue and you motivate them to keep it up.
In fact, when you say a genuine, meaningful “thank you,” it creates an experience that is almost as remarkable as the action they did to make you grateful. Doesn’t it feel great to get a heartfelt “thanks”?
It’s simple, but more powerful than you might realize. The words “Thank You” are two words that some leaders neglect to say enough. Have you ever had the unfortunate experience of doing something and not being thanked? How does it feel? These two words are powerful. Be genuine, specific and timely in your gratitude and watch what a difference it makes.
Saying thank you can be as easy as verbally telling someone, writing a quick hand-written note and placing it on the keyboard of the person you are thanking before you leave for the night, making an unexpected phone call, sending a quick e-mail, giving a single flower, bringing in doughnuts, or providing a favorite snack.
There are a multitude of ways to say thank you, just do it. People like grateful leaders and grateful coworkers.
All people like to receive appreciation. For the manager, it’s a way of paying attention to what’s going on. A habit of saying thank you is a reminder that people doing the work are people, not machines, not robots. And … it’s the best way to create a connection between people.
“Of all the attitudes we can acquire, surely the attitude of gratitude is the most important and by far the most life-changing.” – Zig Ziglar