6 Steps to Problem Resolution
Ambassador of the Month
Post-4-Prize Challenge
6 Steps to Problem Solvng
You've probably heard about what's being dubbed "the dress that broke the Internet," a dual-colored dress featured in a Twitter photograph that has some seeing black and blue, and others seeing white and gold. While this may seem like a superfluous argument, this type of "only one of us can be correct" argument occurs all the time in the workplace. Here's how to resolve a conflict when you're directly at odds with a coworker.
1. Understand the situation.
Miscommunication and misunderstandings can quickly lead to unnecessary frustration and conflict. Before delving further into a conflict, make sure that you're both on the same page. Try diffusing techniques such as statements like "Let's take a step back for a second." Then, ask clarifying questions and outline the opposing arguments before moving forward.
Ambassador of the Month
When a director of a nationwide company recognizes the work of a temporary employee after only 4 months on the job, you know she must be incredibly great at making life better for the people we serve! According to Ultimate Staffing Partnership Director Gary Stafford, Ambassador Helena Sostre has gone above and beyond to earn that reputation at one of Ultimate Staffing's customers in Florida.
"Helena works in a call center environment assisting the customers of a national car rental company. She often deals with unhappy people who are calling due to issues with their rental cars while on vacation or business trips, which makes it even more remarkable that Helena is able to create such raving fans!"
In one such instance of incredible customer service, Helena provided roadside assistance to a woman who had traveled to Denver, CO during a rough winter storm and had accidentally locked her keys in the car. Stuck on the side of the road with a sick friend, the driver had connected with Helena, who coordinated the women's rescue and even checked in to make sure the two were okay every 15 minutes over the course of two and a half hours.
Ambassador of the Month
The Ambassador Program helps you be a true extension of our company.
We are PROUD to have you represent our Purpose and Promise while out on assignment.
Post-4-Prize Challenge
March's "Post-4-Prize" Challenge is in honor of National Employee Appreciation Day (March 6, 2015). Share with us your favorite form of employee recognition, or the best employee recognition program at your workplace. You'll be entered to win a gift card!
Post a response to the Monthly "Post-4-Prize" contest on any of our Facebook, LinkedIn or Twitter pages and your post will get you entered in our monthly drawing. Try to "Engage" others with your Post because any Comments or "Likes" on your post gets you another entry for each interaction. One winner* will be randomly selected to win a gift card.
Gift Card Winner
Congratulations to Gabrielle McCoy, an Ambassador with our Ultimate Staffing team in Houston, Texas. She participated in February’s Post-4-Prize contest in honor of International Random Acts of Kindness Week, sharing a story of her random act of kindness—giving some clothing to a coworker in need!
We appreciate your act of kindness, Gabrielle, and your comment on our Facebook page. You’re the random winner of our gift card drawing!
Post by March 25, 2015. Links to our social media sites can be found on the Home page of any of our business line websites.
Not on social media? Submit your comment via email to contest@rothstaffing.com. Please include "March Post-4-Prize" in the subject line and include your name and branch location.
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ENGAGE NEWSLETTER // Roth Staffing Companies, L.P. // Contact us: Ambassador@rothstaffing.com
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