Our Ledgent Technology team in Orange County, CA is extremely proud to call Tuan Nguyendo an Ambassador because he truly does represent them while out on assignment. Tuan has worked multiple assignments for the Ledgent team.
“He is a champion of our Ambassador Program and consistently checks in with me for feedback and performance updates,” says Diane Marcus, Senior Technical Recruiter.
Tuan is a Help Desk technician and in his current assignment he supports not one, but two different locations with a high volume of users in both locations – in addition, he is helping the client keep a “sister site” up and running since they have been without a Help Desk for several months.
Despite a heavy workload, Tuan maintains a great attitude and customer service mindset, solving problems and getting users back to work with a smile. Tuan has not gone without the same challenges any Ambassador faces … a few months ago, a client had to end the assignment he was on leaving him in an uncertain position. He was patient with his Ledgent Technology recruiters and trusted them to help get him back out on a new assignment. He checked in regularly, but was never overbearing. He remained positive through it all and was back out on assignment soon after.
“Tuan had faith in us to help him quickly find a new long-term opportunity, and immediately blew our client away with his knowledge, expertise, and professionalism,” says Diana, “It is an ongoing pleasure and privilege to work with someone who brings excellence to everything that he does. He truly is a remarkable Ambassador of our company!”
It is an honor to celebrate Tuan as our Ambassador of the Month.
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